Director of Intensive Services
STATEMENT OF PURPOSE: The primary purpose of the Director of Intensive Services is to provide administrative and clinical oversight to a team of clinical staff of a community based mental health agency serving the Greater Whittier Area and/or Southwest Region of Los Angeles County also known as Service Provider Area 7. Targeted population includes children (Birth to age 18) and their families with emotional and behavioral issues.
SCOPE OF RESPONSIBILITY: Under the direction of the Chief Executive Officer of the agency, and directly supervised by the Director of Clinical Operations, performs a variety of functions involving the administrative and clinical functions of their department. The Director of Intensive Services provides overall management and direction to their program including the essential functions of the position listed below. The Director of Intensive Services promotes and models a strength based approach to treatment that empowers families, supports a community based philosophy of service, and ensures that all clinical services are aligned with the agency’s mission, vision, and core values.
ESSENTIAL ADMINISTRATIVE AND CLINICAL FUNCTIONS:
- Oversees the agency’s Full Service Partnership (FSP, Specialized Forster Care (SFC), Case Management and Training Programs.
- Attends DMH and DCFS meetings related to programs;
- Assigns new referrals to Intensive Program Staff;
- Identifies clinical training needs of agency staff and develops a training calendar for the agency.
- Directly provides training to agency staff or coordinates appropriate trainers.
- Participates in team disposition (Request for Service) meetings with other program directors;
- Oversees Triple P evidence based practice in coordination with Director of Birth to 5 Programs;
- Management of department budget;
- Management of service hours (production) as established by administration;
- Responds to crises calls and other emergencies (e.g., threats of suicide in schools, home or community);
- Participates in developing/implementing policies and procedures;
- Assists with grant funding applications;
- Coordination and integration of program with others in the organization;
- Assumes responsibility for the implementation of programs ensuring compliance with the stated objectives of the project and contract;
- Coordinates the work of the team within the program or project;
- Works with other departments and program directors to provide support and/or coverage;
- Ensures that clinical staff meet legal and regulatory compliance requirements;
- Involved in the interviewing and hiring of staff clinicians;
- Develops professional relationships internally and externally;
- Participates in promoting/marketing services to the community, i.e., schools, hospitals, DCFS, Probation, etc.
- Supervises and consults with staff clinicians;
- Supervises master level graduate students in social work and psychology as needed;
- Provides agency orientation to staff clinicians (newly hired);
- Reviews agency policies and procedures with staff clinicians;
- Reviews agency suicide and child abuse protocols and procedures with staff clinician;
- Reviews psychosocial assessments, coordination forms, treatment plans and progress notes of clinical staff;
- Provides comprehensive staff performance reviews annually;
- Serves on committees, (e.g., Quality Assurance, Peer Review, Treatment Review, and/or Community Committees);
- Conducts inservice trainings in the agency and community;
- Attends internal meetings and trainings;
- Attends and conducts staff meetings weekly or monthly based on program needs.
REQUIRED LICENSES, CERTIFICATES, EDUCATION, EXPERIENCE OR TRAINING:
A master’s degree from an accredited university School of Social Work or Psychology and a valid license (LCSW or LMFT) from the State of California Board of Behavioral Science are required or a PhD/PsyD degree from an accredited university and a valid license from the California Board of Psychology are required. Qualification for licensure will be considered. In addition, administrative and leadership experience will be considered in lieu of license based on the needs of the agency.
A minimum of 3 – 5 years of administrative and clinical experience dealing with emotional and behavioral needs of children is required.
CONDITIONS OF EMPLOYMENT:
Employee may be asked to participate in cross-training programs or pursue additional education or training when it is determined to be in the best interest of the company by the Chief Operating Officer and Chief Executive Officer.
This class specification is only intended to identify the classification and to illustrate the duties, responsibilities, and requirements for it. It is not intended, nor should it be interpreted to describe each and every duty employees assigned may be required to perform.
WORKING CONDITIONS: Work is performed in normal office setting. Noise level is moderate with occasional loud outbursts. Occasional work is performed in a variety of community settings as needed.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must be able to remain in a stationary position 50% of the time
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, (i.e., telephones, calculator, copy machine and computer printer).
Able to lift 25 pounds.
Constantly converses with staff and clients.
Frequently operates a motor vehicle to travel to community agencies, school or home sites.
The Whole Child is an equal employment opportunity employer and no candidate for employment will be rejected on account of race, color, religion, national origin, age, marital status, or sex. Candidates with physical impairments will be considered so long as it can be reasonably demonstrated that the duties and responsibilities can be effectively performed without hazard to the individual, fellow employees, or clientele.