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Housing Crisis Response Team Specialist

The Whole Child’s Housing Program is actively recruiting for a Housing Response Team Specialist

SCOPE OF RESPONSIBILITY: The Crisis Housing Specialist works closely with program Directors and the Regional Coordinator to help manage and expand the Crisis Housing programs in SPA 7. The emphasis is on maximizing client care in the short-term in order to move toward long-term economic and housing stability in keeping with the Housing 1st goals.

 

ESSENTIAL FUNCTIONS:

  • Create and disseminate program documents, policies and procedures
  • Provide training and education to staff regarding Housing Crisis programs in SPA 7 to ensure proper referrals and coordination
  • Work closely with Regional Coordinator; Housing Locator, Housing Navigator, staff to ensure that Crisis Landlords are trained and informed of HUD, LAHSA, agency and contract requirements and that a vehicle is established for direct communication and risk management
  • Attend funder meetings/trainings and community events as required by supervisor to maintain network of resources and services
  • Maintain strict client and agency confidentiality
  • Participate in client review meetings and provide input to other SPA 7 Housing Navigator cases
  • Make weekly visits and check-ins with all Crisis Housing sites and help the Regional Coordinator coordinate required case management for programs based on the SRS with the assigned Housing Navigator
  • Work with applicable staff to ensure that documentation requirements for landlords are met and that the practices meet the needs of the agency provider and LAHSA
  • Work with other Crisis Housing resources in SPA 7 to ensure households are connected to the most appropriate resources
  • Troubleshoot with community providers and Leadership concerning any issues that might inhibit meeting Crisis Housing program goal, providing support needed for program success
  • Present Crisis Housing programs as required
  • Adhere to all agency policies and procedures

 

REQUIRED LICENSES, CERTIFICATES, EDUCATION, EXPERIENCE OR TRAINING:

Bachelor’s Degree in Social Service or related field. (Equivalent of 3 years’ experience in comparable field)

Good knowledge and understanding of assigned program

Thorough knowledge of Housing 1st model

Experience with homeless, vulnerable and/or diverse population

Respond to all persons in a calm, supportive and professional manner

Excellent verbal and written skills

Working knowledge of Microsoft Suite, computer literacy and willingness to learn other applications

Strong organizational skills, including effective time management and the ability to make decisions independently and in collaboration with staff across the system and external partners

Demonstrated ability to manage detailed reports, pay close attention to detail and work under deadlines; appropriately prioritizing while maintaining integrity and flexibility

 

ADDITIONAL AGENCY REQUIREMENTS:

Must have a valid CA Driver’s License and a clean driving record

Must have valid driver’s insurance

 

WHAT WE OFFER:

A competitive salary and an above average benefits package:

  • Medical* plan choice of HMO plans or PPO plan
  • Dental* plan choice of HMO or PPO
  • Vision Plan
  • 401K – $ for $ match up to 4%
  • Supplemental Insurances
  • Life Insurance
  • AD&D
  • Pet Insurance
  • Flexible Spending Accounts
  • 12 Holidays
  • PTO of 15 days per year that increases per policy

*HMO plans are at no cost to the employee

The Whole Child is an equal employment opportunity employer and no candidate for employment will be rejected on account of race, color, religion, national origin, age, marital status, or sex.  Candidates with physical impairments will be considered so long as it can be reasonably demonstrated that the duties and responsibilities can be effectively performed without hazard to the individual, fellow employees, or clientele.

Contact Us

Main Office
10155 Colima Road
Whittier, CA 90603
For other locations please click here

Tel: (562) 692-0383
FAX: (562) 692-0380

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